Support

Help with Noorie.

Contact

A person reads every message. Replies within two business days.

Quick answers

How do I place gems?

Tap a color, then tap or drag across its numbered wells.

I placed a gem by mistake.

Gems only seat in the right well, so there are no mistakes to undo.

How do I zoom?

Pinch. Double tap to fit.

Where is my finished piece?

In your gallery.

How do I change the material or palette?

Open a piece, then choose Style and Palette before you start.

How do I turn the music or sounds off?

Open Me, then Settings. Or use the note button on the board.

What is Tilt sparkle?

It moves the shine on the gems as you tilt your device. It is off by default.

Is my progress backed up?

It is saved on your device and included in your device backup. Deleting the app deletes it.

I bought the unlock and it is missing.

Open Me, then Restore purchases. Use the same Apple ID you bought it with.

How do I get a refund?

Apple handles refunds at reportaproblem.apple.com.

Does Noorie have ads or a subscription?

No.

Is there an Android version?

Not yet.

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